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Job Posting

Quest Warehouse & Quality Assurance Associate

Quest Outreach Society is looking for its newest member of the Distribution and Logistics Team: Warehouse & Quality Assurance Associate. This role will assist and ensure product is received, documented, and redistributed to each of our Markets within the Lower Mainland. This is full-time with benefits. If you’re an organized and driven individual, and carry a passion for food security, then this is the job for you!

About Quest

Quest Outreach Society exists to disrupt the cycle of poverty through access to healthy and affordable food. By bridging the gap between food banks and traditional grocery stores, Quest provides a grocery experience based on principles of dignity, access, and sustainability. Quest believes in a grocery model that simultaneously supports community while reducing greenhouse gas emissions. A leader in redistribution, we work to actively redirect healthy, good food that would otherwise end up in the landfill and contribute to greenhouse gas emissions. Almost all of Quest’s food is donated by local food partners from across British Columbia and delivered across our five Lower Mainland markets at reduced cost to our client communities. Quest’s five grocery markets are located in Burnaby, Surrey, North Vancouver, East Vancouver, and the Downtown Eastside.

Key Responsibilities:

The Warehouse & Quality Assurance Associate reports to the Director of Food Logistics in all aspects of warehouse operations and works out of the Distribution Centre located at 2020 Dundas Ave. In this role you will help support the application of the organization’s guiding operating principles:

  1. Take care of our people.

  2. Get the right product at the right time to our clients.

  1. Create safe and beautiful spaces.

  2. Recognize our supporters.

  3. Be recognized as leading experts in food securtity.

 

Receive & Inspect Product:

  • Document and unpack vendor donations

  • Record amount of inbound product received

  • Ensure products and price are entered into inventory management software

  • Inspect and record all best before and expiration dates on all incoming product

  • Inspect and remove all produce/product that isn’t viability before distribution to grocery markets

  • Ensure products are stored in a safe and efficient manner

  • Ensure products are safely loaded and unloaded

  • Remain compliant with all applicable security, health, and safety procedures

 

Distribution:

  • Assist and build pallets for distribution to Grocery Market locations

  • Help keep Distribution Centre clean and tidy

 

Other Tasks/Assignments:

  • Engage in special projects as needed

  • Other tasks as related to distribution, warehouse, and delivery as required and directed

 

Required Skills & Experience:

  • 2-4 years experience as a Warehouse Associate

  • Ability to lift heavy objects repeatedly up to 25

  • Ability to absorb instructions and complete tasks efficiently

  • Goal and deadline oriented

  • Must be observant, detail oriented, and understand food products

  • Team player with excellent interpersonal, written, and verbal communication skills

  • Excellent organization and time management skills with analytical and decision making abilities

  • Working knowledge of Microsoft Office Suite, in particular Excel

  • A willingness to learn new software programs

  • Ability to work well under pressure and with tight timelines

  • Excellent internal customer service skills

 

Nice-to-Have-But-Not-Required:

  • Knowledge of LBOS and LPOS

  • Pallet Jack Certification

  • Food Safe Certificate Level 1

  • Standard First Aid

 

Compensation & Commitment

This is a full-time position with Quest. The hourly wage range proposed for this role is between $20 – $24 depending on previous experience and qualifications and includes a competitive benefits package and two weeks paid vacation. This position is based at Quest Head Office, 2020 Dundas Street in Vancouver, BC.

 

Proposed Start Date:

May 2024

 

To Apply:

Please include the following in an email with the subjecting heading: “Quest Warehouse & Quality Assurance Associate” to Quest’s Manager of Human Resources, Diana Pemberton, at [email protected].

 

  • Your resume

  • In your email describe your experience and interest in working with Quest

 

We recognize the importance of a diverse workforce and encourage applications from Indigenous people, women, LGBTQIA+ people, people of colour, people with disabilities, and people who identify as neurodiverse.

If there are any accommodations we can provide to make our hiring process more accessible, or if you have ideas for improving our hiring process, please reach out to us directly. We’d be happy to do our best to set you up for success.

After You Apply:

We appreciate the time, consideration and effort of all applicants. Only individuals selected for an interview will be contacted. Qualified candidates who submit their application ahead of the deadline may be contacted sooner for an initial interview.

Thank you for your interest in working with Quest!

Job Postings:

Markets Opening hours and locations

Vancouver - 2020 Dundas Street

Tel: 604-602-0186
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday and Holidays: Closed

Vancouver - 611 E. Hastings

Tel: 604-605-0735
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday and Holidays: Closed

Surrey - 13890 104 Avenue

Tel: 604-588-3476
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday – 12am – 4pm
Holidays: Closed

Burnaby - 7753 6th Street

Tel: 604-553-0636
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday – 10am – 3pm
Holidays: Closed

North Van. - 167 1st Street East

(Market Entrance from Lolo Lane)
Tel: 604-566-0110
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday and Holidays: Closed

Let's have a chat

Get in touch and we'll get back to you as soon as we can. We look forward to hearing from you!