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Our Story

Our Vision

Quest Outreach Society exists to disrupt cycles of food insecurity through access to healthy and affordable food. 

Our Mission

By bridging the gap between food banks and grocery stores, Quest provides a shopping experience for those in need based on principles of dignity, access and sustainability.

Our Values

Dignity: We strive to create welcoming, safe and beautiful spaces for both our clients and employees. 

Access: We ensure those who are referred to us can find the right product at the right time and at a price they can afford. 

Sustainability: We give food a second life while supporting healthy communities and stronger food systems for the planet.

History of Quest

Quest has been operating since 1990, originally functioning as a soup kitchen to feed food-insecure individuals in Vancouver’s Downtown East Side. In 1992, the program known as “The Quest” became incorporated as “Quest Outreach Society”. In 1995, Quest was serving breakfast, lunch and dinner to its clients six days a week, as well as operating children’s programs at 6 Vancouver Neighbourhood Houses, facilitating a daily outreach to street youth, running food drives, operating six other food depots in the Vancouver area, and providing deliveries of bulk food to 17 Lower Mainland Social Service Agencies. By 2004, thousands of people every month were being aided by Quest.

In 2006, the organization rebranded to “Quest Food Exchange”, adjusting its focus to not-for-profit store-front grocery markets. In the same year, the first Quest market was opened adjacent to the organization’s distribution centre on Georgia Street. 2008 brought the opening of our Surrey market, and shortly after, a third market was opened in the Downtown East Side.

In 2009, a $1 million grant from VanCity allowed Quest to close its Georgia Street location and purchase a building at 2020 Dundas Street, which today, houses the main distribution centre, flagship not-for-profit grocery market and administrative offices. 2013 marked the opening of our fourth grocery market, which serves Burnaby and New Westminster, and in 2016, the fifth Quest market was opened in the Lonsdale area of North Vancouver.

In 2023, Quest underwent a brand refresh, recommitting to its focus on store-front grocery markets. Its official name remains Quest Outreach Society and the world is coming to recognize it as “Quest Non-Profit Grocery Markets”.

Markets Opening Hours and Locations

East Vancouver Market: 2020 Dundas Street
V5L 1J4

Tel: 604-602-0186
Hours of Operation:
Monday-Friday: 9am-5:45pm
Saturday: 9am-3:45pm
Sunday & Holidays: Closed

Vancouver Hastings Market: 637 E. Hastings
V6A 1R3 

Tel: 604-253-2078
Hours of Operation:
Monday-Friday: 9am-5pm
Saturday: 9am-4pm
Sunday & Holidays: Closed

Surrey Market: 13890 104 Avenue
V3T 1X2

Tel: 604-588-3476
Hours of Operation:
Monday-Friday: 9am-5:45pm
Saturday: 9am-3:45pm
Sundays: 12pm-4pm
Holidays: Closed

Burnaby Market: 7753 6th Street
V3L 3C8

Tel: 604-553-0636
Hours of Operation:
Monday-Friday: 9am-5:45pm
Saturday: 9 am-3:45pm
Sunday: 11am-3pm
Holidays: Closed

North Vancouver Market: (Lolo Lane entrance) 167 1st Street East
V7L 1B2

Tel: 604-566-0110
Hours of Operation:
Monday-Friday: 9am-5:45pm
Saturday: 9am-3:45pm
Sunday & Holidays: Closed

Let's have a chat

Get in touch and we'll get back to you as soon as we can. We look forward to hearing from you!