Do you qualify to be a Quest Client?
Quest Clients are referred to our non-profit grocery markets through a social service agency, community-serving organization, non-profit, social worker, health care professional, school and/or educator, and organizations whose mission it is to support individuals facing economic barriers.
People from all walks of life can qualify to become a Quest Client, Many clients, for example, identify as a student, senior, refugee, survivor, single parent or guardian, caregiver, or person with a disability. At any given time, our clients may be experiencing a traumatic event in their life that impacts their work and financial stability such as a death in their family, the loss of a job, the loss of a home, separation or divorce, a new or changing health prognosis, or significant grief event.
How to Become a Quest Client
1. Are you someone who faces economic barriers to purchasing healthy and affordable groceries? If yes, read on!
2. Identify a group, organization or person that supports you through economic barriers for a referral to Quest.
3. Ask them to complete a referral on your behalf at questoutreach.org/refer-clients OR ask them to fill out a paper referral form.
4. After your referral is submitted, visit the Quest Non-Profit Market selected on your form. Bring a picture ID with you.
5. Have your picture taken for your new client card at the Market. Start grocery shopping!
Please note: If you need support in connecting with a social worker, please call 2-1-1 and your call will be directed towards an agency that can help.
Do you carry a Food Bank Card?
Show us your current food bank card or documentation that you receive income assistance, and we can issue you a Quest Client Card. You must bring a Photo ID that matches your food bank card or documentation.
Markets Opening Hours and Locations
East Vancouver Market: 2020 Dundas Street
V5L 1J4
Tel: 604-602-0186
Hours of Operation:
Monday-Friday: 9:00pm-6:00pm
Saturday: 9:00am-4:00pm
Sunday & Holidays: Closed
Vancouver Hastings Market: 637 E. Hastings
V6A 1R3
Tel: 604-253-2078
Hours of Operation:
Monday-Friday: 9:00am-6:00pm
Saturday: 9:00am-4:00pm
Sunday & Holidays: Closed
Surrey Market: 13890 104 Avenue
V3T 1X2
Tel: 604-588-3476
Hours of Operation:
Monday-Friday: 9:00am-6:00pm
Saturday: 9:00am-4:00pm
Sundays: 11:00am-4:00pm
Holidays: Closed
Burnaby Market: 7753 6th Street
V3L 3C8
Tel: 604-553-0636
Hours of Operation:
Monday-Friday: 9:00am-6:00pm
Saturday: 9:00am-4:00pm
Sunday: 11:00am-4:00pm
Holidays: Closed
North Vancouver Market: (Lolo Lane entrance) 167 1st Street East
V7L 1B2
Tel: 604-566-0110
Hours of Operation:
Monday-Friday: 9:00am-6:00pm
Saturday: 9:00am-4:00pm
Sunday & Holidays: Closed