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Become a Client

Do you qualify to be a Quest Client?

Quest Clients are referred through a social service agency, a community-serving charity, non-profit, a church, social worker, doctor, nurse, teacher, principal, other professional sources, or organizations whose mission is to support individuals facing economic barriers.

People from all walks of life can qualify to become a Quest Client. Many clients, for example, identify as a student, senior, refugee, survivor, single parent or guardian, caregiver, or person with a disability. At any given time, our clients may be experiencing a traumatic event in their life that impacts their work and financial stability such as a death in their family, the loss of a job, the loss of a home, separation or divorce, a new or changing health prognosis, or significant grief event.

How to Become a Quest Client

If you are an individual facing economic barriers, Quest markets can help provide you with access to healthy and affordable food. You can become a Quest client in three different ways:

1. If you are a card-carrying client of a local food bank or if you receive income assistance from the Ministry of Social Development and Poverty Reduction, you are automatically approved to become a client of quest. Simply visit a market and present your food Bank ID card or documentation of assistance and you will be issued your own Quest Client ID card.

2. Alternatively, you can speak with your social worker or any individual in a position of support and service at an organization from which you receive support to request a referral.

3. If you need support in connecting with a social worker, please call 2-1-1 and your call will be directed towards an agency that can help.

Markets Opening hours and locations

Vancouver – 2020 Dundas Street
V5L 1J4

Tel: 604-602-0186
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday and Holidays: Closed

Vancouver – 637 E. Hastings
V6A 1R3 

Tel: 604-253-2078
Hours of Operation:
Monday – Friday: 9am – 5pm
Saturday: 9am – 4pm
Sunday and Holidays: Closed

Surrey – 13890 104 Avenue
V3T 1X2

Tel: 604-588-3476
Hours of Operation:
Monday – Friday:  9am – 5:45pm
Saturday: 9am – 3:45pm
Sundays: 12pm- 4pm
Holidays: Closed

Burnaby – 7753 6th Street
V3L 3C8

Tel: 604-553-0636
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9 am -3:45pm
Sunday: 11am-3:00pm
Holidays Closed

North Van. – 167 1st Street East
V7L 1B2

(Market Entrance from Lolo Lane)
Tel: 604-566-0110
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday and Holidays: Closed

Let's have a chat

Get in touch and we'll get back to you as soon as we can. We look forward to hearing from you!