Frequently Asked Questions (FAQ)

How is Quest different from food banks?

There is no doubt that food banks are a valuable and necessary service in Vancouver. Our social service agency partners view Quest as a stepping stone for their clients during their transition from food bank reliance to self-sufficiency. Quest offers access to a choice of affordable healthy food choices to those who face barriers to this basic necessity of life.


Are Quest’s not-for-profit grocery markets open to the general public?

No. You must be referred by a social service agency.


Can I Get a refund on something I bought at one of your grocery markets?

Talk to the grocery market manager and you may be eligible for a credit. There are no cash refunds.

Markets Opening hours and locations

Vancouver – 2020 Dundas Street
V5L 1J4

Tel: 604-602-0186
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday and Holidays: Closed

Vancouver – 711 E. Hastings
V6A 1R3

Tel: 604-253-2078
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday & Holidays: Closed

Surrey – 13890 104 Avenue
V3T 1X2

Tel: 604-588-3476
Hours of Operation:
Monday – Friday:  9am – 5:45pm
Saturday: 9am – 3:45pm
Sundays: 12pm- 4pm
Holidays: Closed

Burnaby – 7753 6th Street
V3L 3C8

Tel: 604-553-0636
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9 am -3:45pm
Sunday: 11am-3:00pm
Holidays Closed

North Van. – 167 1st Street East
V7L 1B2

(Market Entrance from Lolo Lane)
Tel: 604-566-0110
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday and Holidays: Closed