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Job Posting

Repack Clerk

As a Repack Clerk at Quest Outreach Society you will help serve Quest Client Communities and support our food distribution and logistic activities. If you’re an organized and driven individual who loves to feel like a member of a team doing good work, then this is the job for you!

About Quest

Quest Outreach Society exists to disrupt the cycle of poverty through access to healthy and affordable food. By bridging the gap between food banks and traditional grocery stores, Quest provides a grocery experience based on principles of dignity, access, and sustainability. Quest believes in a grocery model that simultaneously supports community while reducing greenhouse gas emissions. A leader in redistribution, we work to actively redirect healthy, good food that would otherwise end up in the landfill and contribute to greenhouse gas emissions. Almost all of Quest’s food is donated by local food partners from across British Columbia and delivered across our five Lower Mainland markets at reduced cost to our client communities. Quest’s five grocery markets are located in Burnaby, Surrey, North Vancouver, East Vancouver, and the Downtown Eastside.

Key Responsibilities:

Reporting directly to the Director of Food Logistics and working closely with our Food Logistics Coordinator, the Repack Clerk ensures our markets are getting repackaged food daily.

Under the leadership of the Director of Food Logistics, you will support the application of the organization’s guiding operating principles:

  1. Take care of our people.
  2. Get the right product at the right time to our clients.
  3. Create safe and beautiful spaces.
  4. Recognize our supporters.
  5. Be recognized as leading experts in food security.

The Repack Clerk will be responsible for the execution and performance of the Quest Repack Program including:

Repack Operations & Performance:

  • Repackage pre-identified foods and products in conjunction with the Distribution Centre (DC)
  • Make recommendations regarding physical packaging and to-go-containers
  • Maintain controls on vendor lot coding to Quest batch coding

Volunteer Coordination:

  • Communicate and coordinate group bookings via telephone and email with Repack Associate
  • Assist volunteer groups through the repacking process including freezer, cooler and dry environments
  • Oversee volunteers within the repack process

Quality Control: 

  • Stay up-to-date on knowledge about food safety and legislated standards including sanitation and Canadian Food Inspection Guidelines
  • Monitor and ensure all repackaged products are stored properly and within Canadian Food Safety Guidelines before distribution to the markets
  • Ensure Quest Safety and Sanitation Plan is followed
  • Print and apply all food labels on repacked items ensuring all required standards are met
  • Assist and ensure food is inspected, repackaged and distributed to all markets
  • Monitor Best-Before-Dates before repackaging product

Other Tasks/Assignments:

  • Participate in training and workshop opportunities as required and directed by Quest Senior Management
  • Willing to undertake special projects as required

Required Skills and Experience:

  • Current Food Safe Level 1 certification
  • Strong communication and writing skills
  • Comfort working with Microsoft suite of tools
  • Understanding of Quest’s grocery model
  • A team player with excellent interpersonal skills
  • Excellent organizational and time management skills
  • Ability to work well under pressure and tight timelines
  • Ability to stand for extended periods
  • Ability to lift objects up to 25 lbs.

Nice-to-Have-But-Not-Required

  • Volunteer Experience
  • Familiarity with the food sector and grocery sector
  • Working knowledge of CFIA labelling requirements for “best before” and “expiry dates” and nutrition labeling
  • Passion and/or familiarity with issues related to food security, food justice, and food economies

Compensation & Commitment

This is a full-time position with Quest and is based at Quest’s Distribution Centre located at 2020 Dundas Street in Vancouver, BC.

The hourly wage is $19.00/hour.

Proposed Start Date: August 2024

To Apply:

Please include the following in an email with the subjecting heading: “Quest Repack Clerk” to Quest’s Manager of Human Resources, Diana Pemberton, at [email protected].

  • Your resume
  • In your email describe your experience and interest in working with Quest

We recognize the importance of a diverse workforce and encourage applications from Indigenous people, women, LGBTQIA+ people, people of colour, people with disabilities, and people who identify as neurodiverse.

If there are any accommodations we can provide to make our hiring process more accessible, or if you have ideas for improving our hiring process, please reach out to us directly. We’d be happy to do our best to set you up for success.

After You Apply:

We appreciate the time, consideration and effort of all applicants. Only individuals selected for an interview will be contacted. Qualified candidates who submit their application ahead of the deadline may be contacted sooner for an initial interview.

Thank you for your interest in working with Quest!

Job Postings:

Repack Clerk

As a Repack Clerk at Quest Outreach Society you will help serve Quest Client Communities and support our food distribution and logistic activities. If you’re

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Markets Opening hours and locations

Vancouver - 2020 Dundas Street

Tel: 604-602-0186
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday and Holidays: Closed

Vancouver - 611 E. Hastings

Tel: 604-605-0735
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday and Holidays: Closed

Surrey - 13890 104 Avenue

Tel: 604-588-3476
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday – 12am – 4pm
Holidays: Closed

Burnaby - 7753 6th Street

Tel: 604-553-0636
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday – 10am – 3pm
Holidays: Closed

North Van. - 167 1st Street East

(Market Entrance from Lolo Lane)
Tel: 604-566-0110
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday and Holidays: Closed

Let's have a chat

Get in touch and we'll get back to you as soon as we can. We look forward to hearing from you!