Job Posting

Coordinator, Administration & Client Services

QUEST OUTREACH SOCIETY HEAD OFFICE, 2020 DUNDAS STREET, EAST VANCOUVER

Quest Outreach Society is looking for the newest member of its Senior Leadership Team! As Quest’s Coordinator, Administration & Client Services, your role is to support the people who both work for and rely on Quest for access to healthy, affordable food. If supporting a team, organizing for efficiency, and developing innovative and new strategies to streamline operations are your jam, this is the job for you!

About Quest

Quest Outreach Society exists to disrupt the cycle of poverty through access to healthy and affordable food. By bridging the gap between food banks and traditional grocery stores, Quest provides a grocery experience based on principles of dignity, access, and sustainability. Quest believes in a grocery model that simultaneously supports community while reducing greenhouse gas emissions. A leader in redistribution, we work to actively redirect healthy, good food that would otherwise end up in the landfill and contribute to greenhouse gas emissions. Almost all of Quest’s food is donated by local food partners from across British Columbia and delivered across our five Lower Mainland markets at reduced cost to our client communities. Quest’s five grocery markets are located in Burnaby, Surrey, North Vancouver, East Vancouver, and the Downtown Eastside.

About you:

You are an experienced project manager who loves to support a team. You celebrate in knowing each team member has the tools and plan they need to achieve their operational goals. You are the first to know what’s happening, who needs to be at the table, and where we’re going next. You’re comfortable with an active inbox and ringing cellphone during working hours, and know how to remain calm, cool and collected in the face of change, challenge and opportunity. You not only live to be organized, you love thinking through how people can work together more efficiently and with compassion. This includes keeping looped into the latest project management and digital tools that support a business and non-profit organization. Chances are, you’re not just the person who has identified and recommended a new approach, you’ve thought through the process and strategy to imbed it into organizational culture. You are direct and clear in your communications, and it shows in how you talk and how you write. And, ultimately, you will sleep well at night knowing you’ve worked hard to help make our communities more food secure.

To view the complete job description and review role responsibilities, please click here.

Compensation & Commitment

The annual salary for this role is $75,000. This is a full-time position with Quest. This role also includes a competitive benefits package and four weeks paid vacation.

This position is based at Quest Head Office, 2020 Dundas Street in Vancouver, BC. Quest is open to a flexible/hybrid work from home arrangement when required and approved by the Executive Director, in writing. Quest’s Coordinator, Administration & Client Services, may also be expected to visit with community partners, food partners and our market locations as needed, from time to time.

Proposed Start Date: Tuesday,January 3, 2023

To apply:

Please include the following in an email with the subject heading: “Quest Coordinator, Administration & Client Services” to Executive Director Theodora Lamb at [email protected]

Please Include:

• A cover letter outlining your interest in the organization and how your professional experience supports the requirements of the role
• Your resume
• Be ready to provide a minimum of two professional references upon request

If there are any accommodations that we can provide to make our hiring process more accessible for you, or if you have any ideas for improving our hiring process, please reach out to us. We’d be happy to do our best to set you up for success.

Application deadline: Noon, Thursday, December 1, 2022

We appreciate the effort of all applicants. Please note that only candidates selected for an initial interview will be contacted.

We recognize the importance of a diverse workforce and encourage applications from Indigenous people, women, LGBTQIA+ people, people of colour, and people with disabilities.

Thank you for your interest in working with Quest!

Job Postings:

Markets Opening hours and locations

Vancouver - 2020 Dundas Street

Tel: 604-602-0186
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday and Holidays: Closed

Vancouver - 611 E. Hastings

Tel: 604-605-0735
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday and Holidays: Closed

Surrey - 13890 104 Avenue

Tel: 604-588-3476
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday – 12am – 4pm
Holidays: Closed

Burnaby - 7753 6th Street

Tel: 604-553-0636
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday – 10am – 3pm
Holidays: Closed

North Van. - 167 1st Street East

(Market Entrance from Lolo Lane)
Tel: 604-566-0110
Hours of Operation:
Monday – Friday: 9am – 5:45pm
Saturday: 9am – 3:45pm
Sunday and Holidays: Closed