2017: The Impact of our Partnership

2017: The Impact of Our Partnership

  • 245,105 client visits registered at Quest’s Not-for-Profit Grocery Markets
  • Over $8,273,000 in food donations received from tremendously supportive food suppliers
  • Approximately 933 tonnes of quality surplus food and products were diverted from landfill sites
  • 250 school children in five inner city schools in the Lower Mainland were provided with healthy snacks during the school year
  • Approximately 46 tonnes of greenhouse gas equivalents prevented from entering our atmosphere
  • Volunteers generously donated over 10,544 hours to Quest operations
  • 1077 families enjoyed a wonderful holiday meal thanks to YVR’s sponsored annual hamper drive

A quote from a Quest client sums up the impact of our partnership in 2017:

“When I first started coming here I felt some shame because I was being offered something- a gift per say- and this felt out of my comfort zone. Very quickly I relaxed and realized that Quest is an amazing resource that has helped me eat healthy every day!”  Lana

2017 Partnership Impact Final

North Shore Mayors’ Golf Tournament Donation

The three North Shore Mayors, Darrell Mussatto, Michael Smith and Richard Walton, present a $50,000 cheque to our Executive Director, Elizabeth Lewis.

We are grateful to have been selected as one of the designated charities at the 2017 North Shore Mayors’ Golf Tournament. Each year the North Shore Community Foundation and West Vancouver Community Foundation donate the first $50,000 raised to a worthwhile North Shore organization. This year, in honour of their 10th annual golf tournament, they selected two charities and donated $100,000! The $50,000 we received for our North Shore Distribution Centre will significantly increase our food redistribution capacity.



Find us at 167 East 1st Street.  The main entrance is via the laneway.  Tel: 604-566-0110. Operating hours: Monday-Saturday 9AM-4:15PM. 

Great news for our Quest Food Exchange clients and partners, our new Grocery Market location in North Vancouver opened on January 30th!

This is our fifth location and will provide a dignified shopping experience.  Like our other Not-For-Profit Grocery Markets, a variety of fresh, frozen, and non-perishables are available at a significantly reduced cost.


What a wrap! For less than $5, Quest offers organic tortillas, a pound of beans, 3 mangoes, 4 cucumbers, potatoes, lettuce, and green onions!
For less than $5, you can pick up organic tortillas, a pound of beans, 3 mangoes, 4 cucumbers, 4 bell peppers, potatoes, lettuce, and green onions!


Shopping clients:
Quest staff member, Kelly, assists Quest client Laura, as she picked up more than she may have bargained for!
Quest staff member, Kelly, assists Quest client, Laura, as she picked up more than what she may have bargained for!

If you are an individual or family member on income assistance, are underemployed, receiving a pension, or qualify as low-income, we are here to help. The process of becoming a Quest client is simple:

  1. Approach your caseworker, school counsellor, medical clinic, community resource, or one of Quest’s partnered agencies and ask them to complete a Client Referral Form on your behalf.
  2. You may then attend our market location, present identification and obtain your card, which is valid for three years. You may also shop at any of our grocery markets.

Not sure if you qualify or have any questions? Contact 604-602-0186 Ext: 109.


Community Resource Partners:
Sue Irwin and Catherine Janusz of 'the North Shore Community Resources Society' were on site to find what Quest has to offer. Mission accomplished! The NSCR partners with over 600 agencies in North Vancouver!
Sue Irwin and Christine Mann of ‘the North Shore Community Resources Society‘ were on site to find what Quest has to offer. Mission accomplished! The NSCR partners with over 600 agencies in North Vancouver and can assist you in obtaining a letter of referral !

Empower your clients with a dignified and affordable means of accessing food. Operating since 1989, Quest helps thousands of individuals each month in providing for themselves and their families across the lower mainland:

“Quest’s model allows dignified access to a variety of affordable, healthy foods to individuals facing food security challenges. Quest has successfully operated and grown in a number of other Lower Mainland communities for years. North Shore agencies have been referring clients to Quest in East Vancouver for several years now, and a centre on the North Shore makes good sense

     -Lynne Henshaw, North Shore Homelessness Taskforce. 

To schedule a tour or learn more about Quest, please email ssugrim@questoutreach.org or call  604-602-0186 Ext: 109

Donors, sponsors, and volunteers:

If you are a food provider or community development organization that is interested in supporting Quest, contact our Marketing Supervisor at 604-999-2247 and learn how we can help you to support the community and of the benefits to your organization. Your support means so much to many like Allison:

YVR Set to Take Flight Once Again with Annual Hamper Drive in Support of Quest Food Exchange

Quest Food Exchange is pleased to announce the details for The 6th annual Vancouver International Airport (YVR) Holiday Hamper Drive. Over the past 5 years – thanks to an amazing YVR sponsorship – more than 2700 hampers have been collected for families who otherwise would not have been able to have a delicious holiday meal!

For every hamper filled, Vancouver Airport Authority will donate a turkey to complete the meal, and Quest will provide fresh fruits and vegetables. Join the greater YVR community in helping to make the holidays a whole lot happier for families in our local community, and help us in reaching our goal of 600 hampers donated!

Completed hampers will be collected at the annual wrap up event on December 14th from 3:00-6:00 PM at International Departures Level 3 at the Spirit of Haida Gwaii: The Jade Canoe. This celebration will feature delicious treats, a festive photo booth, and the chance to win prizes for those who participated. For those who bring a completed hamper on December 14th, parking at YVR will be provided, just make sure to check in with YVR staff at the drop-off area.

If you are interested in participating, please email community_relations@yvr.ca to get a hamper mailed to you.

Help YVR and Quest dive into the holiday season by participating in the Annual YVR Holiday Hamper Drive!
Help YVR and Quest dive into the holiday season by participating in the 6th Annual YVR Holiday Hamper Drive!


For additional details, please view YVR’s blog post here.

If you would like to get started on shopping early, here is the list of items required to complete each hamper: ·

  • 2 Cans of Soup 
  • 2 Cans of Vegetables   
  • 1 Can of Cranberry Sauce        
  • 2 Packets of Instant Gravy
  • 2 Boxes of Stuffing
  • 2 Boxes of Instant Mashed Potatoes
  • 2 Boxes of Crackers
  • 1 Box of Cookies
  • 1 Box of Granola Bars

Quest Food Exchange presented with $100,000 USD Walmart Foundation Grant

Quest Food Exchange was presented with a donation for $100,000 USD at the Richmond, BC Walmart Supercentre grand opening ceremony today.

The grand opening ceremony and cheque presentation took place at Central at Garden City mall, a new development at the corner of Alderbridge Way and Garden City Road in Richmond, BC. The new Walmart Supercentre, located at 9251 Alderbridge Way, officially opened its doors to the community on Thursday, October 27, with doors opening to the public at 8am PST.

(L-R): Christine Bome, Senior Director, Public Affairs for Walmart Canada; Elizabeth Lewis-Crudgington, Executive Director, Quest Food Exchange; Malcolm Brodie, Mayor of Richmond.
(L-R): Christine Bome, Senior Director, Public Affairs for Walmart Canada; Elizabeth Lewis-Crudgington, Executive Director, Quest Food Exchange; Malcolm Brodie, Mayor of Richmond.

Quest Food Exchange Executive Director Elizabeth Lewis-Crudgington welcomed the funding, which will be used to purchase a new 3-ton reefer truck to increase the amount of surplus food the non-profit organization can collect.

“I am pleased to see this genuine continued commitment to improving food security in our communities. With this incredible support from the Walmart Foundation, Quest is now able to increase its fleet and effectively increase its capacity to recover and redistribute surplus quality food to those in need.”

Quest’s fleet of trucks travel throughout the Lower Mainland five days a week, with the capacity to redistribute between 32-40 pallets of quality surplus food daily via an innovative not-for-profit grocery market model. In 2015 alone, Quest redistributed over $8.7 million of surplus food to thousands of clients in need, while eliminating over 620,000 pounds of greenhouse gases from entering the earth’s atmosphere.

The need for access to healthy and affordable food choices is growing within the Lower Mainland, notes Ms. Lewis-Crudgington.

“This past year we had 240,000 registered client visits to our not-for-profit grocery markets, considerably up from about 216,000 visits from the year previous. Support like this from the Walmart Foundation will help us keep up with the growing need for affordable food access in our communities.”

Since 2010, Quest Food Exchange has also had a tremendous working relationship with Walmart Canada. Over the past six years, Walmart Canada has donated over $445,000 of quality, surplus food collected from its various locations throughout the Lower Mainland.

“We partner with local food banks to not only donate food but to strengthen the charitable meal system with investments that enhance cold chain capability in Canada, which enables fresher food to be recovered” said Kathleen McLaughlin, President of Walmart Foundation. “Food insecurity is a major issue for many around the world, and we applaud the great work of Quest and are proud to be part of their efforts.”

Thank you to the Walmart Foundation and Walmart Canada for demonstrating a genuine commitment to improving food security in our communities.