Faqs

Grocery Markets

What are the hours of operation for the grocery markets?

Quest has four not-for-profit grocery markets. The hours of operation are:

  • Monday & Saturday: 9am to 4:15pm
  • Tuesday – Friday: 9am to 6:15pm
  • Sunday and holidays: closed

Are Quest’s not-for-profit grocery markets open to the general public?

No. You must be referred by a social service agency. Please see our map of social service agencies we are partnered with.

Can I get a refund on something I bought at one of your grocery markets?

Talk to the grocery market manager and you may be eligible for a credit. There are no cash refunds.

How are items priced?

We survey the average price for an item from amongst several major retailers. We then offer that item at a 50-80% discount.

What methods of payment do we accept in our Grocery Markets?

Cash, Debit, Visa, MasterCard, Food and Sundries vouchers, BCEA Imprest cheques, and Quest-issued gift certificates.