CURRENT MARKET HOURS

April 6, 2020 UPDATE: UPDATE: We have implemented a strategy to promote a safer market environment for staff and Quest clients and, as such, all markets will close one hour each day at the end of day to allow staff to thoroughly clean and sanitize the markets. With this in mind, hours of market operations are as follows:
2020 Dundas
Monday: 9:00am – 3:15 pm
Tuesday to Friday: 9:00am – 5:15pm
Saturday: 9:00am – 3:15pm 611 Hastings:
Monday: 9:00am – 3:15pm
Tuesday to Friday: 9:00am – 5:15pm
Saturday: 9:00am – 3:15p.m. Burnaby:
Monday: 9:00am – 3:15pm
Tuesday to Friday: 9:00am – 5:15pm
Saturday: 9:00am – 3:15pm
Surrey:
Monday: 9:00am – 3:15pm
Tuesday – Friday: 9:00am – 5:15pm
Saturday: 9:00am – 3:15pm

North Vancouver:
Monday: 9:00am – 3:15pm
Tuesday – Friday: 9:00am – 5:15pm
Saturday: 9:00am – 3:15pm We have also, effective immediately, implemented the temporary banning of client reusable bags. We will be reverting to the use of plastic bags and Quest will not charge for market supplied bags. As we work hard to maintain social distancing for our clients and staff, effective immediately we have implemented the number of clients in our market at any given time to 5 people. We ask for patience from our clients as we try and promote a safer environment for all. We are also encouraging that for those of you who are more able bodied and not a high-risk to consider doing your shopping an hour AFTER we open our markets. We will not be enforcing this but we do encourage our elderly clients and those with pre-existing health conditions to arrive at opening and have the first hour to shop. Our markets are thoroughly cleaned each night after close and shopping upon our morning opening allows those most at risk a safer time to shop. Thank you to our staff and clients for their understanding and patience through this very challenging time.

2019: The Impact of Our Partnership

Reduce Hunger with Dignity
  • 257,817 client visits registered at Quest’s Not-for-Profit Grocery Markets
  • $9,825,201 in food donations received from supportive food suppliers
  • 250 children in five inner city schools in the Lower Mainland were provided with healthy snacks during the school year
Build Community
  • Volunteers generously donated 10,505  hours to Quest operations
  • A quote from a Quest client sums up the impact of donors’ unwavering support:
“Myself and others are very fortunate to have this market to shop. Money is limited and your prices help with ‘life’s needs’ to be more manageable. Less stress.”                                                                                                  (Jeanette) Foster Sustainability
  • Approximately 807 metric tonnes of quality surplus food and products were diverted from landfill sites
  • Approximately 712 tonnes of greenhouse gas equivalents prevented from entering our atmosphere

2017: The Impact of our Partnership

2017: The Impact of Our Partnership

  • 245,105 client visits registered at Quest’s Not-for-Profit Grocery Markets
  • Over $8,273,000 in food donations received from tremendously supportive food suppliers
  • Approximately 933 tonnes of quality surplus food and products were diverted from landfill sites
  • 250 school children in five inner city schools in the Lower Mainland were provided with healthy snacks during the school year
  • Approximately 46 tonnes of greenhouse gas equivalents prevented from entering our atmosphere
  • Volunteers generously donated over 10,544 hours to Quest operations
  • 1077 families enjoyed a wonderful holiday meal thanks to YVR’s sponsored annual hamper drive

A quote from a Quest client sums up the impact of our partnership in 2017:

“When I first started coming here I felt some shame because I was being offered something- a gift per say- and this felt out of my comfort zone. Very quickly I relaxed and realized that Quest is an amazing resource that has helped me eat healthy every day!”  Lana

2017 Partnership Impact Final

North Shore Mayors’ Golf Tournament Donation

The three North Shore Mayors, Darrell Mussatto, Michael Smith and Richard Walton, present a $50,000 cheque to our Executive Director, Elizabeth Lewis.

We are grateful to have been selected as one of the designated charities at the 2017 North Shore Mayors’ Golf Tournament. Each year the North Shore Community Foundation and West Vancouver Community Foundation donate the first $50,000 raised to a worthwhile North Shore organization. This year, in honour of their 10th annual golf tournament, they selected two charities and donated $100,000! The $50,000 we received for our North Shore Distribution Centre will significantly increase our food redistribution capacity.

THE NORTH VANCOUVER QUEST IS READY TO SERVE!

SPREAD THE WORD: QUEST IS HERE!

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Find us at 167 East 1st Street.  The main entrance is via the laneway.  Tel: 604-566-0110. Operating hours: Monday-Saturday 9AM-4:15PM. 

Great news for our Quest Food Exchange clients and partners, our new Grocery Market location in North Vancouver opened on January 30th!

This is our fifth location and will provide a dignified shopping experience.  Like our other Not-For-Profit Grocery Markets, a variety of fresh, frozen, and non-perishables are available at a significantly reduced cost.

 

What a wrap! For less than $5, Quest offers organic tortillas, a pound of beans, 3 mangoes, 4 cucumbers, potatoes, lettuce, and green onions!
For less than $5, you can pick up organic tortillas, a pound of beans, 3 mangoes, 4 cucumbers, 4 bell peppers, potatoes, lettuce, and green onions!

 

Shopping clients:

Quest staff member, Kelly, assists Quest client Laura, as she picked up more than she may have bargained for!
Quest staff member, Kelly, assists Quest client, Laura, as she picked up more than what she may have bargained for!

If you are an individual or family member on income assistance, are underemployed, receiving a pension, or qualify as low-income, we are here to help. The process of becoming a Quest client is simple:

  1. Approach your caseworker, school counsellor, medical clinic, community resource, or one of Quest’s partnered agencies and ask them to complete a Client Referral Form on your behalf.
  2. You may then attend our market location, present identification and obtain your card, which is valid for three years. You may also shop at any of our grocery markets.

Not sure if you qualify or have any questions? Contact 604-602-0186 Ext: 109.

 

Community Resource Partners:

Sue Irwin and Catherine Janusz of 'the North Shore Community Resources Society' were on site to find what Quest has to offer. Mission accomplished! The NSCR partners with over 600 agencies in North Vancouver!
Sue Irwin and Christine Mann of ‘the North Shore Community Resources Society‘ were on site to find what Quest has to offer. Mission accomplished! The NSCR partners with over 600 agencies in North Vancouver and can assist you in obtaining a letter of referral !

Empower your clients with a dignified and affordable means of accessing food. Operating since 1989, Quest helps thousands of individuals each month in providing for themselves and their families across the lower mainland:

“Quest’s model allows dignified access to a variety of affordable, healthy foods to individuals facing food security challenges. Quest has successfully operated and grown in a number of other Lower Mainland communities for years. North Shore agencies have been referring clients to Quest in East Vancouver for several years now, and a centre on the North Shore makes good sense

     -Lynne Henshaw, North Shore Homelessness Taskforce. 

To schedule a tour or learn more about Quest, please email ssugrim@questoutreach.org or call  604-602-0186 Ext: 109

Donors, sponsors, and volunteers:

If you are a food provider or community development organization that is interested in supporting Quest, contact our Marketing Supervisor at 604-999-2247 and learn how we can help you to support the community and of the benefits to your organization. Your support means so much to many like Allison: